This website is operated by the owner of carbits.staffordfam.au (“we”, “us”, “our”).
By accessing this website or placing an order, you agree to the terms below.
Contact
We can be contacted through the Contact Us page on this website.
Privacy
We collect personal information such as names, email addresses and delivery details in order to process orders and respond to enquiries.
We may also collect technical information (such as IP address and browser type) to improve website operation.
Payments are processed securely via PayPal.
We do not store credit card or payment details.
Reasonable steps are taken to protect personal information from misuse, loss and unauthorised access.
You may request access to personal information held about you by contacting us through the website.
Orders & Payments
All prices are in Australian Dollars (AUD) unless stated otherwise.
Payment is required at the time of order via PayPal.
We reserve the right to cancel or refuse orders where payment is not received, product information contains errors, or an item becomes unavailable.
Shipping
Orders are normally dispatched within 5 business days.
Delivery timeframes are estimates only.
We are not responsible for delays once an order has been handed to the delivery provider.
Customers are responsible for supplying correct delivery details.
Refunds & Returns
We comply with Australian Consumer Law.
You are entitled to repair, replacement or refund if goods:
- are faulty,
- are not as described, or
- are not fit for purpose.
Change-of-mind returns may be accepted at our discretion if requested within 14 days, provided the item is unused and returned in original condition.
Return postage for change-of-mind returns is the responsibility of the customer.
Disclaimer
The information on this website is provided in good faith.
We make no warranty as to the accuracy, completeness, or suitability of information published on this website.
Product information, specifications and images are provided as a guide only and may change without notice.
To the extent permitted by law, we are not responsible for any reliance placed on information from this website.
Nothing in this disclaimer limits your rights under Australian Consumer Law.
Use of Website
You must not use this website in a way that is unlawful, harmful or interferes with site operation or security.
Liability
To the extent permitted by law, we are not liable for indirect or consequential loss arising from use of this website or purchased products.
This does not affect your rights under Australian Consumer Law.
Intellectual Property
All website content is owned by the website operator unless otherwise stated.
Governing Law
These terms are governed by the laws of Victoria, Australia.
Changes
This page may be updated at any time.
The version published on this website applies to future use and purchases.